“I highly recommend Charles Waite Carpet Cleaning. People were due to move into a home that was recently vacated and unexpectedly required extensive carpet cleaning — which needed to be completed within a short time frame. Michael understood the time constraints, explained the options available to us, and made sure that we met the deadline. Michael is very conscientious about his work and even returned to the house to make sure that the cleaning was done to our satisfaction. Two months later, I received a message from him — following up to make sure that we were still satisfied with his work! I will definitely contact Michael in the future for any cleaning or repair services that we need.”

– Dora C., Santa Cruz

“Charles came by to give me an accurate price quote at no charge. He worked with my schedule and was pleasant and friendly. My carpets look, feel, and smell great. Charles was much more reasonable than his competitor.”

– Aaron I., Santa Cruz

“He did a nice job. Cleaned my couches and carpet and I’d use him again. What more can you say.”

– Mike D., Scotts Valley

“I recently had a “carpet emergency” at my Chiropractic office. I was very happy to have Charles Waite take care of it for me. They were prompt, efficient, and affordable! I highly recommend them to any business or home.”

– Patricia S., Aptos

“Called Michael today and he fit me in his schedule! He did an awesome job on my carpet and was super efficient, friendly, and professional. Their prices are really reasonable. I would definitely recommend him to anyone looking for good service at a great price.”

– Mister b., Santa Cruz

“I called Michael at Charles Waite based on the reviews here, and I was NOT disappointed! He was prompt, friendly, courteous, and did a fantastic job. We always look forward to the “fresh start” that comes with clean carpets (it’s the little things in life, right?) and Michael made the whole experience even nicer. So – an easy five stars for Charles Waite Carpet and Upholstery Cleaning!”

– Becky K., Watsonville

“As the owner of a flooring store it has been a pure pleasure having Chrales Waite Carpet Cleaning there to refer all my clients to. I know that when I give his number that they will be taken care of in the most timley and cost effective manner. He does an amazing job. I use them for my personal carpets as well. I always come home after cleaning and am amazed how great they look. Thank you Mike for the great service.”

– Deborah C., Soquel

“I have worked with this company many times and have been VERY SATISFIED. I am in real estate, and a recent client thought he had to replace some extremely dirty carpet in his new place. Michael, the owner, had the carpet cleaned first, and it was amazing how clean they got it. This saved my clients a lot of money. I have also them clean blinds at my house. You could eat off them when they were done. It was also very reasonably priced.”

– Michael B., Santa Cruz

“I’ve been calling on Michael at Charles Waite for years for our carpet cleaning. He is timely, thorough, fast, friendly, and generally does a great job. Today we had him just do a traffic area cleaning. He asked if there were any special needs such as spots or stains we wanted him to work on. I pointed out some damage to our carpet which got too close to a heat gun and I said, “Probably nothing that can be done about that.” He said he’d see if he could make it look better, and he pretty much fixed it. I’m not saying he is a miracle worker, and there is one spot he hasn’t been able to get out, but he has been able to remove and clean spots and stains that I thought would be there forever. We’ve had other cleaners out here, but once we started using this guy, we wouldn’t call anyone else. We will use this service again (and again).”

– Bill R., Aptos

“My husband and I sold our home and wanted to have it cleaned for the new owner. We called several cleaning companies out of the phone book and decided to hire Charles Waite based on pricing and the conversation we had with Michael, the owner. Our house was very large and also filthy after movers had been in and out for two days and I was concerned that cleaners may not be able to get the job done to my satisfaction. Michael assured us that we would be taken care of and the they would stay there until the job got done properly and he was right! There were three ladies that came to the house, one of which was also supervising. These women had wonderful attitudes and worked all day until the house was gleaming! I felt that they washed, polished, vacuumed and dusted my home as if it were their own and the energy they brought was comforting at the end of a stressful moving process. I would definitely hire them again and refer them to my friends.”

– Diya H., Seal Rock, Oregon